Frequently asked questions
Do you monitor my parent's phone?
No. We never install monitoring software or read messages. Your parent chooses what to send us.
Does my parent have to agree?
Yes. You can invite them, but the family only becomes active after they accept and give consent themselves.
What happens when something looks like a scam?
You get an immediate assessment. Anything medium or high risk is reviewed by a CIAAN advisor, who confirms the answer and calls you if needed.
How fast do you respond?
During the pilot our advisors aim to review risky cases the same working day.
What does it cost?
Pilot pricing starts at Rs 999 per year for a founding family. See the pricing page for all plans.
How do I pay?
During the pilot payment is arranged and confirmed by our team. The app never asks for card details or OTPs.
Can you recover money that is already lost?
No. We help you act quickly and guide you to your bank and the 1930 cyber crime helpline, but we cannot guarantee recovery.
Can I leave?
Yes. Ask us to cancel at any time and we stop contacting your parent.